👋 Welcome to the Spoke Blog
Spoke Update

We are thrilled to announce that the Spoke.ai team has joined Salesforce to support Slack AI. Joining Salesforce is an inspiring next step for our team, enabling us to continue our mission!

Product Comms Series #20 | Antonia Landi

It was a pleasure to have Antonia Landi with me today, discussing the importance of effective internal communication and why we should treat it as a product.

Product Comms Series #19 | Hiba Ganta

We often think that we have to disclose everything to stakeholders to take them on a journey. Hiba Ganta shares why we should be more considerate and focused with our communication at times!

Product Comms Series #18 | Santiago from Momentum

Santi, Co-Founder & CEO at Momentum has a fascinating approach to create alignment around the readiness of a product.

Product Comms Series #17 | Elyssa from Airspeed

It is my pleasure to share the wisdom of Elyssa Stewart today! We are talking about her experiences as a Director of Product at Chili Piper and now at Airspeed.

Product Comms Series #16 | James from Cycle

James and the Cycle team saw that they had optimized for self-serve too early and were missing out on that relationship and feedback loop with customers.

Product Comms Series #15 | Malte - Airfocus

We talk a lot about involving engineering earlier in the product development process, but we rarely do the same with Sales.

Product Comms Series #14 | Adi from Spoke.ai

Super interesting discussion with Adi from Spoke.ai around why not all acceptance criteria are created equal. I hope you learn something!

Product Comms Series #13 | Lukas from Hive

Lukas Klinser, VP of Product at Hive, shares incredibly valuable insights about goals and non-goals and what we can do to properly communicate them.

Spoke Product Change Log 2024 | Week 10

The team has been doing incredible work and we’ve got some amazing updates to share. Asana, Todoist, scheduled digests, smart notifications and much more!

Product Comms Series #12 | John from Toast

John is a Product Leader at heart and shares his wisdom from experiences gained at Pendo.io, Zendesk, Amplitude and Toast. We talk about communicating strategic frameworks and the power of simplicity.

Product Comms Series #11 | Carl from GoodRx

Carl Velotti shares insights of particular projects that did not go as expected and what he learned from it. It was a pleasure having him o the Product Comms Series!

Product Comms Series #10 | Gráinne f. Spoke.ai

Gráinne shares her incrediblly valuable experiences on the importance of getting the data team involved early on.

Product Comms Serie #9 | Brad from Snowflake

Brad shares fascinating stories of his time as an entrepreneur as well as in his current position at Snowflake and how he handles communication between engineering and product.

Product Comms Series #8 | Justin from smalltribe

Communicating with clients about design as an agency, brings a new complexity to the overall challenge. Justin explains how he manages expectations, communication and particularly feedback!

Product Comms Series #7 | Arne from Facelift

Arne Kittler, CPO at Facelift and former VP Product at Xing, covers many great topics such as the importance of early alignment, setting clear expectations and more.

Spoke Product Change Log 2024: Week 05

It’s time for our second change log of this year and I am excited to share what we’ve shipped in only the past two weeks!

Product Comms Series #6 | Kat - Spoke.ai

Kat brings a lot of engineering experience to the table and shares her insights and critique on agile product management and communication.

Product Comms Series #5 | Andre Albuquerque

Andre shares stories and learnings of what he has experienced at Glovo & Kitch and what he is now teaching at OneMonthPM.

Product Comms Series #4 | Almitra - Definery

Being vulnerable with each other is a pre-requisite for building great things. Almitra shares some great advice on how that translates to communication.

Product Comms Series #3 | Robert - Juni

How do you align the goals of both design and product? The two don't have to be in opposition. Robert talks about the importance of thinking on a spectrum.

Spoke Product Change Log 2024: Week 03

We've been hard at work shipping new features within Spoke to help product & engineering teams communicate better and build faster. Excited to share the latest updates with you.

Product Comms Series #2 | Luca - SumUp

Luca Migliore, Lead Product Designer at SumUp, joined me to talk about communication challenges he faced with the many PMs he has worked with throughout his career.

Product Comms Series #1 | Enzo - June.so

Enzo’s insights underscore the importance of leveraging team strengths, open communication, and the balance between methodical processes and intuitive actions.

AI Predictions 2024

A reflection on what has happened in the AI space throughout 2023 and a comprehensive outlook on what 2024 might hold in store. Hear from renowned experts

AI in Startup Workflows

Unlock startup potential with AI: Revolutionize ideation, pitch effortlessly, craft seamless UI/UX, turn meetings into structured records, and replace information overload with actionable insights.

How to Manage Feature Requests in Slack

Discover strategies for managing internal feature requests in Slack, including centralization, channel summarization, and keyword alerts, to streamline your product development process.

5 Ways to Upgrade Your Workflows with AI

By leveraging AI, we can enhance our efficiency, gain deeper insights, streamline communication, and make more informed decisions. Learn how to upgrade your workflows using the Spoke app for Slack.

Spoke.ai SOC 2 Compliance

Spoke.ai is now SOC 2 Type II compliant, exemplifying our strong commitment to data security practices. Prioritizing data minimization & anonymization, and global security standards, with AI ethics at heart.

Chaining your LLM

LangChain is a tool that enables chaining of large language models (LLMs) to improve performance and flexibility in AI prompting, resulting in faster AI responses and an enhanced user experience.

Transforming Gmail Communication

Through AI-powered summarization, prioritization, augmented drafts & reminders, and sentiment analysis, Gmail can transform from mere email management to fostering productive async communication.

Upgrade Microsoft Teams with AI

AI can improve Microsoft Teams for product and engineering teams with summarization, prioritization, proactive context, and pattern analysis – enhancing productivity and reducing information overload.

The Power of Diversity in AI

At Spoke we've seen firsthand how a diverse team can enhance your product development process and lead to a more robust, inclusive, and effective user experience.

Slack Communication with AI

Slack has become the main communication channel for many teams – this constant influx of notifications can quickly become overwhelming. Here AI can come in to streamline communication.

Algorithmic Fairness

Biases are introduced into algorithms in various ways, e.g. in framing the problem or collecting data. By understanding and correcting biases, we can build debiased AI models that serve everyone.

PII Data Anonymization

This post explains how we tackle data privacy at Spoke and how we make sure to not disclose any PII data in our databases or to any third party apps. One of the ways we ensure this is by leveraging Presidio – a data protection and de-identification SDK by Microsoft.

Team Offsite Spring 2023

At Spoke we aspired to build a remote-first team from the first day. With team members in 6 different countries, we bring the team together twice per year to co-work and get to know each other.

Knowing WHEN to Pivot

Do you need to pivot but haven’t realized yet? That was us last year. As product managers and founders, it’s crucial to recognize when things aren’t on the right path.

Announcing our €2m Funding Round

We’re excited to announce our pre-seed funding round together with the open beta launch of our App for Slack! We’re grateful to be on this journey together with our amazing investors and early beta users.

Event-Driven Systems w/ RabbitMQ

This a quick introduction and guide to RabbitMQ, a powerful open-source message broker for event-driven systems, allowing components to send and receive messages reliably and asynchronously.

Data Annotation with Airtable

The main challenge of this blog post was to figure out how to make our internal data annotation process for ranking updates more efficient and less mundane, by potentially moving away from a relatively complicated set-up with Google Forms, and creating a more efficient and beautiful flow with Airtable.

Responsible AI Checklist

At Spoke we believe in the ethical use of technologies and aim to build meaningful processes aligned with our core values. Therefore, we incorporated a Responsible AI checklist in our code contribution flow – similar to as we have checks for adding unit tests and other engineering best practices.

Evaluation Measures for Ranking

This is an introduction to the evaluation measures which can be used to ensure that NLP models perform well at ranking the textual data they receive. This importance ranking, of the textual inputs our models process, is one of the building blocks Spoke uses in order to generate valuable summaries for our users.

Avoiding Collaboration Overload

Collaborative work can foster a sense of engagement that brings teams into alignment and helps to develop more effective communication. And it makes sense to have input from different perspectives when working on complex tasks, right? Teamwork is essential, especially when delivering cross-functional projects. But how can you tell when your team is collaborating too much?

Sync vs. Async Communication

Internal communication is essential for an organization to function. From strategy meetings and company-wide updates, to Slack messages or a coffee-break chat. As companies make the shift towards distributed working, many experience issues with alignment and internal communication. Knowing when to choose synchronous vs asynchronous communication is central to communicating successfully and keeping people in the loop.

How the Spoke Team Stays Focused

Advice on how to maximize productivity is seemingly endless – from avoiding multitasking and kicking that coffee addiction, to optimizing your sleep pattern. What works for one person isn’t a fit for everyone. Looking for ways to ramp up your productivity? We’re no gurus, but at least we can share what’s working for each of us!

AI Predictions for 2022

2021 was a big year for artificial intelligence and paved the way for further innovation in 2022. Things are moving fast, but sometimes it can be hard to discern what’s valuable amidst all the hype, so we brought together our favourite people from the field, to share their highlights from 2021 and predictions for the coming year... Spoiler alert: we’re pretty excited about what AI has to offer in 2022!

The Art of Overcommunication

We spend over half of our working hours searching for and sharing information: responding to messages, chasing progress updates, and keeping stakeholders in the loop. In the right situation, overcommunicating can streamline information sharing in the workplace and encourage team alignment – giving us the context we need to work effectively.

Get early access to Spoke

Communicate better, build faster ⚡️

Early Access